Privacy Policy

Who we are

Ha-Shem Farms Limited, trading as Ha-Shem Farms, is a Nigerian agricultural business. For the purposes described in this Privacy Policy, Ha-Shem Farms Limited is responsible for deciding how personal information covered by this notice is used.

Information we may receive

This website does not have a contact form, a customer account, a checkout, a payment page or a newsletter sign-up. It does not ask you to enter personal information anywhere on the site.

Instead, we receive information only when you choose to contact us directly. When you contact us, you may choose to provide information such as your name, telephone number, email address, business name, order or enquiry details, and any other information you include in your message.

You decide what to include. Please do not send us sensitive personal information unless it is genuinely necessary for your enquiry.

Technical information about your visit

Ha-Shem Farms does not run analytics, advertising or visitor-tracking software on this website, and the site does not build a profile of you. Fonts and images are served from this website itself, so simply loading a page does not send a request to any third party.

One thing still happens automatically, and we would rather be clear about it than silent:

• Like any website, the technical infrastructure that delivers these pages must process limited technical information, such as the network address your request comes from, in order to serve the page securely and reliably. The exact infrastructure depends on the hosting provider selected for production, which is not yet finalised.

How we use information

We use information you send us to:

• respond to your enquiry;
• discuss and process produce orders;
• respond to bulk and business supply enquiries;
• communicate about availability, quantities, pricing or delivery arrangements where relevant;
• keep appropriate business records;
• protect our website and communications from misuse where that is technically necessary;
• meet legal obligations that apply to us.

We do not use your information for behavioural advertising, profiling, automated decision-making or marketing email campaigns.

Lawful basis

The lawful basis depends on the type of interaction. In general terms:

• where you contact us about an order or a supply arrangement, we process your information to take steps you have requested before or during that arrangement;
• where you make a general enquiry, we rely on our legitimate interests in responding to genuine enquiries and operating the business;
• where the law requires it, we process information to meet a legal obligation;
• where the law requires consent, or where you have specifically given consent, we rely on that consent.

WhatsApp and other third-party services

If you choose to contact Ha-Shem Farms through WhatsApp or another third-party service, your use of that service is also subject to the provider’s own privacy practices and terms. Ha-Shem Farms does not control how those external services process information through their platforms.

The same applies to the telephone and email providers that carry your call or message.

Cookies and local storage

This website does not set cookies of its own, and it does not use advertising or analytics cookies. It does not store information in your browser for tracking purposes, and it does not build a behavioural profile of you.

The website does keep one strictly necessary preference in your browser’s local storage, recording that you have acknowledged the privacy notice so that it does not reappear on every page. It stays on your device, is not transmitted to us, and contains no name, contact detail, identifier or browsing history. You can clear it at any time using the Cookie Settings link in the footer.

Our Cookie Policy describes this in full.

If this changes in the future, we will update this Privacy Policy and put any required controls in place before those technologies are introduced.

Sharing information

Ha-Shem Farms does not sell personal information.

We may share information only where it is reasonably necessary, for example with:

• service providers that support our communications or the operation of this website;
• professional advisers, where necessary;
• authorities, where we are legally required to do so;
• parties involved in fulfilling an order or service you have asked for, where that applies.

International transfers

Some third-party communication or technology providers may process information outside Nigeria. Where this applies, Ha-Shem Farms will take the reasonable steps required by applicable data-protection law when using such services.

Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was received, including legitimate business, record-keeping and legal requirements.

Security

Ha-Shem Farms takes reasonable organisational and technical steps to protect personal information against unauthorised access, loss, misuse or disclosure.

Your rights

Depending on the circumstances and applicable law, you may have rights in relation to your personal information, including:

• the right to be informed about how your information is used;
• the right to request access to your information;
• the right to request correction of inaccurate information;
• the right to object to certain processing;
• the right to request restriction of processing, where applicable;
• the right to request deletion, where applicable;
• the right to data portability, where applicable;
• the right not to be subject to certain decisions based solely on automated processing, where applicable;
• the right to lodge a complaint with the Nigeria Data Protection Commission.

Not every right applies in every situation. If you make a request, we will explain how it applies to your circumstances.

Contact us about privacy

If you have a question about this Privacy Policy or want to exercise a data-protection right, contact Ha-Shem Farms using the details below.

Nigeria Data Protection Commission

If you believe your personal information has been handled improperly, you may have the right to lodge a complaint with the Nigeria Data Protection Commission, the supervisory authority for data protection in Nigeria. Current contact details for the Commission are published on its official website.

Changes to this policy

We may update this Privacy Policy as our website, services or legal obligations change. When we do, we will update the “Last updated” date on this page.